Privacy Policy — Pousada Ninhal das Garças

Privacy Policy

This policy explains what personal data Pousada Ninhal das Garças collects through this website, what it is used for, and how you can exercise your rights over it, under Brazil's General Data Protection Law (Lei nº 13.709/2018 — LGPD).

Who is responsible for your data

Pousada Ninhal das Garças, located at Rua Beira Mar, 195 - Vila das Pedrinhas, Ilha Comprida - SP, 11925-000, Brazil, is the data controller for personal data collected through this website. Contact: [email protected] or (13) 99690-9999.

What data we collect

When you fill out the contact form, we collect: name, email, phone number, dates of interest (check-in/check-out), number of guests, and the message you write. We also automatically log the originating page and basic technical browser information, for security and statistical purposes.

What we use this data for

We use this information solely to respond to your contact or booking request, reach out via the channel you indicated (email, phone or WhatsApp), and, where applicable, follow up on a reservation.

Who we share it with

We do not sell or share your data with third parties for marketing purposes. Your data is stored with technical infrastructure providers (hosting and database) contracted by the guesthouse to operate this website, acting as data processors under our instructions.

How long we keep your data

We keep contact data for as long as necessary to handle your request and, afterwards, for a reasonable period for business record purposes. It may be deleted at any time upon request.

Your rights

You may, at any time, request: confirmation that we process your data, access to it, correction of incomplete or outdated data, and deletion of your data. To do so, contact us via the email or phone above.

Security

We adopt reasonable technical measures to protect your data against unauthorized access, such as restricted access control to stored information.

Cookies and analytics tools

This website may, in the future, use audience analytics tools (such as Google Analytics) to better understand how visitors use the site. If this is enabled, this policy will be updated with the corresponding details.

Changes to this policy

This policy may be updated periodically. The last update date is indicated below.

Last updated: September 30, 2026.